Poka88 takes every piece of personal information you entrust to us seriously. This document clearly explains how your data is collected, used, protected, and managed.
Player data security is not just a slogan for us – it is a genuine commitment backed by technology, policy, and industry best practices.
All data transmitted between your device and poka88 servers is protected with bank-grade 256-bit SSL encryption, ensuring your login credentials, financial data, and personal details remain inaccessible to unauthorised parties.
Your data is stored on servers protected by layered firewalls and active intrusion detection systems (IDS). Both physical and logical access to poka88 servers is restricted to authorized personnel only.
Poka88 has never and will never sell, rent, or trade players' personal information to any third party for marketing or commercial purposes. Your data belongs entirely to you.
You have the full right to access, amend, download, and request deletion of your personal data. All such requests can be made directly through your account settings or by contacting poka88 customer support.
Poka88 operates in accordance with the applicable Personal Data Protection Act (PDPA) guidelines, ensuring that all data collection, storage, and usage processes are lawful and transparent under prevailing legislation.
You may opt out of receiving any marketing communications from poka88 at any time via the unsubscribe link in our emails or by updating your communication preferences in your account settings.
Poka88 respects your privacy. We only collect the data we need, store it securely, and never sell it to any third party. This policy clearly outlines your rights and how we manage your personal information.
This Privacy Policy is published by poka88 and applies to all users who access or use the poka88 platform via poka88.fun or the poka88 mobile app. This document explains the types of personal information we collect, the purposes for collecting it, how we protect it, and your rights as a data owner.
By registering an account with poka88 or continuing to use our platform, you agree to the data collection and usage practices described in this Privacy Policy. If you do not agree with any part of this policy, please stop using the poka88 platform and contact us to close your account.
This policy should be read together with Terms and Conditions poka88, which also forms part of the overall agreement between you and our platform. Should any conflict arise between this Privacy Policy and the Terms and Conditions, the Terms and Conditions shall prevail unless otherwise stated.
Poka88 collects your personal information through various means — including during account registration, platform usage, the KYC (Know Your Customer) process, and interactions with our customer support team. The following are the categories of data we collect:
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | KYC & Verification |
| Contact Data | Phone number, email address, residential address | Communication & Support |
| Financial Data | Bank account number, bank name, transaction history | Deposit & Withdrawal |
| Technical Data | IP address, browser type, operating system, device ID | Security & Fraud |
| Usage Data | Games played, session duration, wagering history | Responsible Gaming |
| Communication Data | Chat logs, support tickets, feedback | Service Enhancement |
Poka88 does not collect any data relating to sensitive categories such as health information, political views, or religious beliefs, unless required by law.
Every piece of data we collect is used for a specific and legitimate purpose. poka88 does not use your data for any purpose not stated in this policy without first obtaining your consent.
Poka88 does not sell, rent, or disclose your personal information to third parties for their own commercial purposes. However, there are certain situations where we need to share your data with the following parties:
All third parties working with poka88 are required to sign strict data protection agreements and adhere to security standards equal to or higher than those we apply ourselves.
Poka88 continuously invests in security infrastructure to keep your personal data safe at all times. The following are the key protection layers we employ:
While we take all reasonable steps to protect your data, no system can guarantee 100% security. You also play an important role — never share your password and exercise caution when using public WiFi networks while logging in to poka88.
Poka88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser when you visit our website.
Types of cookies we use:
You can manage cookie settings through your browser options. However, disabling certain cookies may affect the functionality of the poka88 platform. By continuing to use our platform, you agree to the use of cookies as described here.
As the data owner, you have the following rights which you may exercise at any time by contacting the poka88 team:
Requesting a copy of all personal data we hold about you in a readable format.
Requesting correction of any inaccurate or incomplete personal data held in our records.
Requesting deletion of your personal data, subject to legal record-keeping obligations.
Objecting to the processing of your data for direct marketing purposes at any time.
Receiving your data in a structured format that can be transferred to another platform.
Requesting that poka88 restrict the processing of your data under certain circumstances permitted by law.
To exercise any of the above rights, please contact the poka88 support team via 24/7 live chat. We will process your request within 14 business days.
Poka88 retains your personal data only for as long as necessary for the purposes stated in this policy or as required by applicable laws and regulations.
Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered.
Poka88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other reasonable grounds.
When we make significant changes to this policy, we will notify you through:
The date of the latest update to this Privacy Policy is always displayed at the top of this document. Continued use of the poka88 platform after changes take effect means you accept the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the poka88 privacy team is ready to assist you.
24/7 Customer Support: Reach us via Live Chat within the poka88 platform or app for a quick response. For more formal data privacy inquiries, you may write to us at [email protected] — we will respond within 3 business days.
We take every privacy-related complaint seriously and will thoroughly investigate each case. If you are not satisfied with our response, you have the right to refer your complaint to the relevant data protection authority in your jurisdiction.
Create your poka88 account today and enjoy a safe, fair, and transparent gaming experience. Over 500,000 Malaysian players already trust poka88.